IndiGo Crisis: Soaring Fares Highlight India's Vulnerable Air Duopoly

• IndiGo's operational disruptions have led to soaring airfares and widespread passenger frustration across India.
• Competitors like Air India are seeing temporary benefits in load factor and ticket pricing due to IndiGo's issues.
• Experts warn India's aviation market is fragile, with a duopoly making passengers vulnerable to price spikes during disruptions.
• The Ministry of Civil Aviation launched an inquiry and mandated passenger relief measures; DGCA relaxed FDTL norms.
• Airlines are urged to act responsibly and avoid predatory pricing to prevent long-term damage to customer loyalty.

Why It Matters: IndiGo's crisis highlights India's fragile aviation duopoly, hurting passengers.