IndiGo apologizes to DGCA for flight crisis; CEO Pieter Elbers responds

• IndiGo apologized to DGCA for widespread flight cancellations and delays, citing operational challenges.
• IndiGo CEO Peter Elbers responded to DGCA's show-cause notice regarding over 1,000 flight cancellations.
• The airline requested more time for a complete root-cause analysis, stating the complexity of the issue.
• Government officials and DGCA are scheduled to meet IndiGo's CEO, and a panel may summon top executives.
• IndiGo refunded ₹827 crore to over 5.8 lakh affected customers for cancellations between Nov 21 and Dec 7.

Why It Matters: IndiGo's apology to DGCA shows serious airline operational issues affecting thousands.