Gig Economy's Hidden Race: 10-Minute Delivery Tag Gone, But Rider Struggles Continue

• Despite the removal of the '10-minute delivery' tag, gig workers like Sumit still face immense pressure due to company algorithms and performance metrics.
• Riders earn an average of ₹14 per order, requiring 30-35 deliveries daily (10-12 hours) to achieve a respectable monthly income in expensive cities.
• Customer expectations for superfast delivery persist, leading to anger and order rejections if delays occur, impacting riders' earnings.
• Fear of ID blocking for rejecting orders, even in emergencies, and penalties for delays force riders to take risks like traffic violations.
• Riders carry heavy loads (25-30 kg) and face discrimination in apartment complexes, often forced to use service lifts or stairs, leading to health issues.

Why It Matters: The '10-minute delivery' tag is gone, but gig workers still race against time, facing low pay, risks, and poor conditions.