EXL CEO: AI is a 'Second Leg Up' for BPM; Opportunity Triples

• AI is a "second leg up" for the BPM industry, significantly boosting growth for companies like EXL.
• EXL's CEO, Rohit Kapoor, states that AI has tripled their business opportunity and led to a 94% success rate in AI use cases.
• EXL's strategy involves leveraging its data analytics expertise, with 55% of revenue from data management, analytics, and AI integration.
• The company is investing heavily in IT capabilities and employee retraining, with 6,000 employees proficient in AI technologies.
• EXL anticipates continued double-digit revenue growth, driven by its data and AI segment, and is moving towards offering full-stack, outsourced solutions to clients.

Why It Matters: AI is transforming BPM, tripling business opportunities and making it strategically vital.