Nimesh Shah: Customer Experience & Scale Drive ICICI Pru AMC's Growth

• ICICI Prudential AMC's CEO Nimesh Shah attributes sustained growth to consistent investor outcomes and customer experience.
• SEBI regulations, digital onboarding, and the "Mutual Fund Sahi Hai" campaign significantly boosted the mutual fund industry.
• ICICI Prudential's success stems from managing scale while delivering strong risk-adjusted returns, particularly with asset allocation products.
• Despite falling margins, ICICI Prudential's profits have grown due to strong sales volumes and the fundamental role of SIPs in market resilience.
• The company maintains a high operating profit share and ROE, with a focus on profitable growth across diverse product segments.

Why It Matters: Learn how a top AMC drives growth through customer experience and managing scale.