Critical Illness Claim Rejected? Don't Give Up! Steps to Get Your Payout

• Critical illness claim rejections are often procedural, not permanent, usually due to policy wording, waiting periods, or unclear medical records.
• Thoroughly review your policy document, focusing on covered illnesses, exclusions, and specific definitions to understand the criteria.
• Request a detailed explanation from the insurer, including the rejection clause, and maintain a written communication trail for all interactions.
• Collaborate with your treating doctor to ensure medical records accurately reflect your condition as per policy definitions, addressing any gaps.
• Escalate unresolved claims through the insurer's formal grievance process or the insurance ombudsman for a fair and low-cost resolution.

Why It Matters: A rejected critical illness claim isn't final; persistence, documentation, and escalation can lead to approval.