Zomato CEO Deepinder Goyal Defends Gig Model Amid Strikes, Cites Rider Earnings & Safety Data

• Deepinder Goyal defended Zomato and Blinkit's gig model on X, releasing data on rider earnings, work patterns, and safety after nationwide delivery worker strikes.
• Average hourly earnings for Zomato partners rose to Rs 102 in 2025 (up from Rs 92 in 2024), excluding tips, with full utilization potentially yielding Rs 21,000 net monthly.
• Goyal stated most partners work part-time (avg. 38 days/year, 7 hours/day), emphasizing flexibility and supplementary income over full-time employment benefits.
• He clarified that 10-minute deliveries are due to store proximity, not rider speed, with average speeds around 16-21 kmph, addressing safety concerns.
• Zomato and Blinkit spent over Rs 100 crore in 2025 on comprehensive insurance (accident, medical, maternity) and other welfare benefits for partners.

Why It Matters: Zomato CEO defends gig model with data on improved earnings, flexible work, safety, and extensive welfare benefits.