Bhopal Metro's First Complaint: 80 Passengers Denied Tickets, Group Travel Rules Spark Row

• Bhopal Metro recorded its first passenger complaint at AIIMS Metro Station after over 80 people were denied tickets.
• A group of men, women, and children claimed they were refused group tickets for the 2 PM train despite arriving 30 minutes early.
• MPMRCL's CCTV footage revealed the group arrived only 10 minutes before departure, making manual issuance of 80 tickets impossible.
• Bhopal Metro currently has no group ticket facility; all passengers, including children over three feet, must purchase individual tickets.
• MPMRCL advises large groups to arrive at least 30 minutes in advance to avoid issues, with future system improvements possible.

Why It Matters: Bhopal Metro faces its first complaint over group ticket denial; individual tickets and early arrival are current rules.