Air India offers free changes, refunds, extra flights amid Indigo cancellations.

• Indigo has cancelled over 7000 flights since December 3 due to the DGCA's new FDTL policy, impacting millions of passengers.
• Air India is operating additional flights, totaling 32 since December 5, to assist passengers affected by Indigo's cancellations.
• Air India offers free one-time flight changes and rescheduling for passengers.
• Air India will refund fares that exceeded the government-mandated fair cap, which was implemented from December 6.
• Air India has increased customer support by deploying additional staff at call centers and airports to assist passengers.

Why It Matters: Air India offers refunds and free changes, easing travel disruptions for passengers.