Restaurant Service Charge: Know Your Rights Before Paying the Bill!

• Restaurants cannot forcibly collect service charges; it's optional for customers.
• Delhi High Court and CCPA guidelines prohibit mandatory service charges.
• Service charges cannot be added automatically or under other names, nor can GST be levied on them.
• If a service charge is added, customers can demand its removal or refuse to pay.
• Complaints can be filed via National Consumer Helpline (1915) or e-Daakhil portal.