CCPA Orders Barbeque Nation to Stop Service Charge Levy

• CCPA directed Barbeque Nation to discontinue levying service charges at its restaurants.
• The order followed a consumer complaint on the National Consumer Helpline regarding a service charge on a January 2025 food bill.
• Barbeque Nation initially charged the fee under an interim Delhi High Court order but stopped after the final ruling on March 28, 2025.
• The Delhi High Court upheld CCPA's stance that service charges are voluntary and cannot be compulsorily added to bills.
• CCPA concluded Barbeque Nation's actions were not an unfair trade practice as the consumer was reimbursed and the company complied with the final judgment.