Indian Railways Launches 'Q-Mitra' for Tatkal Tickets: Master Plan for Guaranteed Booking

• Indian Railways introduces 'Q-Mitra', a digital token system, to streamline Tatkal ticket booking and combat touts.
• The pilot project, launched in Sonepur Division, uses Aadhaar-based authentication and facial recognition technology.
• Passengers can obtain self-service tokens with their photo, Aadhaar details, token number, and time printed.
• Live queue status is displayed, and strict rules like one token per Aadhaar per day prevent misuse.
• The system aims to increase transparency, reduce human intervention, and ensure genuine passengers get Tatkal tickets.