Flight Chaos Grips Delhi, Mumbai, Hyderabad; Passengers Face Despair

• Major Indian airports, including Delhi, Mumbai, Hyderabad, Kolkata, and Ahmedabad, experienced widespread flight cancellations, causing despair and exhaustion among passengers.
• Hundreds of flights were cancelled, with 112 in Mumbai, 115 in Hyderabad, and 76 IndiGo flights in Kolkata, disrupting travel plans and leading to significant financial losses for many.
• Passengers faced long queues, constantly changing flight statuses, and a lack of coordination, prompting some to seek alternative transport like trains and buses.
• The government intervened with strict instructions to airlines, ordering refunds, imposing airfare caps on affected routes, and activating special customer support cells.
• IndiGo reported processing approximately ₹610 crore in refunds and delivering 3,000 bags, as operations slowly return to normal following the crisis that began on December 2nd.

Why It Matters: Massive flight cancellations across India expose systemic issues and government response.