Mumbai CEO Slams IndiGo for Rs 8K Refund Deduction Despite Full Waiver Promise

• IndiGo faces an operational meltdown with widespread flight delays and cancellations.
• Passengers report significant deductions from refunds despite IndiGo's promise of a "full waiver" for cancellations between Dec 5-15, 2025.
• GreyLabs AI CEO Aman Goel stated Rs 8,718 was deducted from his refund, questioning IndiGo's "100% refund" claim.
• Another passenger received a Rs 0 refund as cancellation fees exceeded the original ticket price.
• IndiGo issued an apology, assuring automatic refunds and a full waiver for cancellations/rescheduling for travel between December 5-15, 2025.

Why It Matters: IndiGo's misleading refund practices impact travelers' financial rights and trust.