If ads feel helpful, contextual, transparent, and respectful of emotional boundaries, Indian users may accept them as they have on YouTube and Instagram. But if monetisation compromises trust, authenticity, or perceived neutrality, the backlash could be swift.
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Storyboard28-01-2026, 08:59

OpenAI's ChatGPT Ads in India: Monetization vs. User Trust

  • OpenAI introduces advertising on ChatGPT in the US, signaling a shift in generative AI monetization, with India next.
  • Indian users' acceptance of ads in the intimate ChatGPT space is crucial, unlike traditional search or social platforms.
  • Marketers like PUMA India's Shreya Sachdev see conversational ads as a way to engage high-intent users and shorten decision journeys, provided they adapt naturally.
  • Buzzlab's Sindhu Biswal emphasizes that Indian marketers will demand rigorous ROI metrics and contextually relevant, non-interruptive ads.
  • Experts agree that ads must be helpful, transparent, and respect emotional boundaries to avoid eroding user trust, especially in sensitive categories.

Why It Matters: OpenAI faces the challenge of monetizing ChatGPT in India with ads while preserving user trust and relevance.

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