CCI Orders Probe Against IndiGo for Unfair Business Practices

• The Competition Commission of India (CCI) has ordered a detailed probe against IndiGo for alleged unfair business practices.
• The investigation follows IndiGo's cancellation of thousands of flights, creating an artificial scarcity and limiting consumer access to air travel.
• CCI views this conduct as potentially restricting the provision of services under Section 4(2)(b)(i) of the Competition Act, pertaining to abuse of dominant position.
• The regulator believes IndiGo's actions prima-facie cause an appreciable adverse effect on competition in India.
• In early December, IndiGo faced massive operational disruptions, leading to the cancellation of 2,507 flights and delay of 1,852 flights between December 3-5, impacting over 300,000 passengers.