IndiGo Cancels 650+ Flights; Operations Stabilize, Rs 610 Cr Refunds Processed

• IndiGo cancelled over 650 flights on Sunday, with operations slowly stabilizing after widespread disruptions.
• Over Rs 610 crore in ticket refunds have been processed for affected passengers.
• IndiGo's board formed a Crisis Management Group, and the airline expects operations to stabilize by December 10.
• The Ministry of Civil Aviation is monitoring the situation, capping airfares, and directing IndiGo to expedite refunds.
• A "root cause analysis" will be conducted, with lack of proper crew planning for new flight duty norms cited as a key reason for disruptions.

Why It Matters: IndiGo's flight cancellations disrupt travel, impacting passengers and airline reliability.