IndiGo forms crisis group on Day 1 of flight chaos; DGCA issues notice to CEO.

• IndiGo's Board formed a high-level Crisis Management Group (CMG) on the first day of flight disruptions.
• The CMG includes Chairman Vikram Singh Mehta, Board Directors Gregg Saretsky, Mike Whitaker, and Amitabh Kant, and CEO Pieter Elbers.
• The group aims to address customer hardships, restore operational integrity, and is monitoring the situation regularly.
• IndiGo is supporting affected passengers with timely refunds and waivers on cancellation/rescheduling charges.
• The DGCA issued a show-cause notice to IndiGo's CEO, Pieter Elbers, for widespread operational disruptions caused by a pilot/crew shortage due to new FDTL norms.

Why It Matters: IndiGo's crisis response impacts passenger travel and airline accountability.