Centre Received Over 1 Lakh Pension Grievances in 2025

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Over 1 Lakh Pension Grievances Annually: Centre Reports Improved Redressal Time

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News18•11-03-2026, 15:15

Over 1 Lakh Pension Grievances Annually: Centre Reports Improved Redressal Time

•More than 1 lakh pension-related grievances were received online via CPENGRAMS in 2025, with similar numbers in 2024.
•CPENGRAMS is an online portal for registering, tracking, and redressing pensioners’ grievances.
•Ministry of Defence, Department of Financial Services (Banking Division), and Ministry of Railways received the highest number of grievances.
•Efforts like pension adalats, inter-ministerial review meetings, and special campaigns have significantly reduced redressal time.
•Average redressal time improved to 19 days by February 2026; Ministry of Defence has highest pending cases (3,699).

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