Sonu Sood urges calm, respect for IndiGo staff amid flight chaos

• Actor Sonu Sood urged people to respect ground staff amidst the IndiGo flights crisis.
• The IndiGo operational crisis stemmed from pilot shortages due to new, stricter duty and rest rules (FDTL) effective from November.
• Sood shared a video on X, revealing his own family experienced a 4-4.5 hour flight delay due to the crisis.
• He appealed to citizens to control their frustration and avoid shouting at ground staff, who are helpless.

Why It Matters: It emphasizes passenger empathy for airline staff during flight disruptions.