Around 60% of rural shoppers cite delayed or unpredictable delivery as a key reason for drop-offs. Trust deficits, limited product information and evaluation challenges continue to affect adoption.
Digital
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Storyboard16-02-2026, 11:05

Digital Bharat Surges: UPI, Smartphones Drive Rural Growth, Report Reveals

  • India's digital transformation is now rural-led, powered by 660 million smartphone users and 16-17 billion monthly UPI transactions.
  • UPI accounts for 83% of total payment volume by 2024, up from 34% in 2019, handling 16-17 billion transactions monthly.
  • Smartphone penetration nearly doubled to 660 million by 2024, with rural adoption surging 40% and contributing 53% of internet users.
  • Mobile data cost plummeted to ₹9 per GB, increasing village internet access from 25% to 75%, connecting over 850 million people.
  • Digital commerce is projected to reach ₹2.7 trillion by 2030, fueled by Tier 2 and Tier 3 cities, with rural India as a key growth engine.

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