Govt Action Forces Indigo to Pay: Compensation for 3.8 Lakh Passengers from Dec 26

• Government intervened after Indigo cancelled 4,354 flights (Dec 1-9), severely impacting over 3.8 lakh passengers.
• Indigo will issue Rs 10,000 travel vouchers to 'severely affected' passengers starting December 26.
• Additional cash compensation of Rs 5,000-Rs 10,000 is also mandated as per DGCA norms.
• The total compensation, including vouchers, could exceed Rs 376 crore, potentially the largest in Indian aviation history.
• Refund process for direct bookings starts next week; for OTA bookings, Indigo must coordinate with agencies, all monitored via 'Air Sewa portal'. DGCA ensures no deductions by OTAs.

Why It Matters: Following government intervention, Indigo will compensate over 3.8 lakh affected passengers with vouchers and cash from Dec 26.