Eternal CEO Deepinder Goyal Defends Gig Model: Fair Pay, Social Security for Delivery Partners

• Deepinder Goyal denies gig worker exploitation, stating Zomato/Blinkit provide social security and fair pay, filling a critical job market gap.
• He argues 10-minute deliveries are due to store density, not rider pressure, and operations were unaffected by recent strike calls.
• Eternal offers private benefits like shelters, timely fair pay, and insurance, ensuring a fair working environment for gig workers.
• Goyal highlights voluntary exits (1.5-2 lakh/month) reflect gig work's flexibility, contrasting with 5,000 fraud-related terminations.
• He emphasizes most partners are part-time, valuing flexibility, and full-time benefits don't align with the gig economy model.

Why It Matters: Goyal asserts gig work provides flexibility, fair pay, and social security, denying exploitation claims.