IndiGo 'Profoundly Apologetic' for Flight Chaos, Cites Multiple Factors to DGCA

• IndiGo faced widespread flight cancellations (over 2,500 across 95 airports) causing significant passenger distress.
• The Directorate General of Civil Aviation (DGCA) issued a 'show cause' notice to IndiGo's CEO regarding the disruptions.
• IndiGo responded to the DGCA, expressing deep regret but stating no single cause has been identified yet.
• The airline cited multiple interacting factors for the issues, including minor technical glitches, winter schedule changes, adverse weather, air traffic congestion, and new crew rostering rules (FDTL Phase II).
• IndiGo requested more time for a comprehensive root cause analysis and has sought relaxations/extensions for FDTL Phase II implementation.

Why It Matters: IndiGo's operational issues and DGCA scrutiny affect passenger travel and airline reliability.