Manjari Ranasaria's fury at IndiGo after family misses father's funeral

• Bengaluru woman Manjari Ranasaria blamed IndiGo after flight cancellations prevented her siblings from attending their father's funeral.
• Ranasaria publicly criticized IndiGo's "non-apology" on LinkedIn, sparking debate about the airline's service and near-monopoly.
• The incident is part of widespread IndiGo flight disruptions caused by crew-roster changes, regulatory adjustments, and pilot shortages.
• The civil aviation ministry directed IndiGo to process all pending passenger refunds by December 7 and waive rescheduling fees for affected travelers.
• Legal experts suggest passengers may have recourse under Indian consumer-protection laws for consequential losses due to airline negligence.

Why It Matters: IndiGo's crisis highlights airline accountability and passenger rights in mass disruptions.