Zomato Price Gap Sparks Outrage: Rs 320 Offline vs Rs 655 Online

• A woman's post on X highlighted a significant price difference for the same food order: Rs 320 offline vs Rs 655 on Zomato.
• Zomato responded, stating that restaurant partners determine prices and Zomato acts as an intermediary.
• Many users argued that higher prices on delivery apps are the norm, with some claiming platforms ask restaurants to increase markups.
• Defenders of delivery apps emphasized that convenience comes at a price, covering operational costs like riders and staff.
• A survey by LocalCircles found 55% of consumers believe app prices are higher than direct restaurant charges.

Why It Matters: A viral post exposed a huge Zomato price gap, igniting debate on convenience costs and platform economics.