Zomato's Goyal Defends Intense Work Culture, Dismisses 'Toxic Boss' Label

• Zomato CEO Deepinder Goyal expects senior team members to be obsessive about work, not treat it as a routine 9-to-5 job, especially in startups.
• Goyal emphasizes strong ownership, citing an example of resolving a bug late on a Friday instead of waiting until Monday.
• He dismisses "toxic boss" allegations, stating comments are old and Zomato employees are "paid a lot" with substantial equity.
• Goyal believes intense commitment and personal life can coexist, with teams supporting each other and flexible leave for urgent issues.
• He clarifies that extra effort is needed only a few times a year, and leaders must prioritize quick action to avoid customer loss.

Why It Matters: Zomato CEO Deepinder Goyal defends demanding startup work culture, emphasizing ownership, high pay, and equity.