Swiggy Integrates ChatGPT, Claude, Gemini for AI-Powered Ordering

• Swiggy now allows users to order food, groceries, and book dining via AI chatbots like ChatGPT, Claude, and Google Gemini.
• The integration uses Model Context Protocol (MCP), an open-source framework connecting AI systems to external services.
• Users can browse menus, add items, apply offers, and track deliveries directly through the chat interface without opening the Swiggy app.
• The rollout covers Swiggy Food, Instamart, and Dineout, with Instamart being the first quick-commerce service to adopt MCP.
• The AI assistant processes requests, compares prices, applies discounts, and handles checkout, simplifying the ordering process.

Why It Matters: Swiggy revolutionizes ordering by integrating AI chatbots for seamless food, grocery, and dining experiences.