Swiggy Integrates with ChatGPT, Gemini: Order Food & Groceries Without App

• Swiggy now allows users to order food, groceries via Instamart, and make reservations through AI tools like ChatGPT, Claude, and Google Gemini.
• The integration uses Swiggy's Model Context Protocol (MCP), an open-source framework connecting AI systems to live data and services.
• Users can bypass the traditional app interface and use natural language prompts, such as "Order ingredients needed for Thai green curry."
• The AI agent handles the entire ordering process, including searching, comparing, cart management, applying offers, and tracking delivery.
• This "agentic AI flow" simplifies transactions by letting AI models manage brand comparisons, quantity selection, and checkout details.

Why It Matters: Swiggy introduces AI integration, enabling users to order food and groceries directly through chatbots like ChatGPT.