IndiGo signals turnaround with 91% OTP; govt orders probe

business
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Moneycontrol•08-12-2025, 18:26
IndiGo signals turnaround with 91% OTP; govt orders probe
- •IndiGo reports significant operational improvement, planning over 1,800 flights and achieving 91% on-time performance after recent disruptions.
- •The airline has fully restored network coverage, optimized operations, and executed cancellations in advance to notify customers.
- •IndiGo is addressing customer concerns, refunding ₹827 crore, arranging accommodation for stranded passengers, and delivering delayed baggage.
- •Civil Aviation Minister Ram Mohan Naidu stated the crisis was due to IndiGo's rostering failures and ordered a probe into the large-scale cancellations.
Why It Matters: IndiGo's operational improvements and government probe affect future air travel reliability.
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