An anonymous open letter accusing IndiGo’s top brass of years of safety lapses and toxic culture has gone viral as the regulator cracks down on the airline’s week-long operational meltdown.
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Moneycontrol07-12-2025, 16:10

IndiGo Meltdown: Whistleblower Letter Targets CEO Pieter Elbers, 'Toxic' Culture

  • An unverified 'open letter' from an alleged IndiGo employee criticizes CEO Pieter Elbers and the airline's 'toxic' culture.
  • The letter blames senior leadership for IndiGo's operational collapse, staffing crisis, ignoring safety warnings, and a fear-driven work environment.
  • It surfaced amid widespread flight cancellations and a DGCA show-cause notice to Elbers for "significant lapses."
  • The anonymous author names CEO Elbers and seven other senior executives, alleging intimidation of pilots and overwork.
  • IndiGo's board formed a Crisis Management Group; the letter urges government intervention on staff wages, manpower, and fatigue rules.

Why It Matters: IndiGo's alleged mismanagement and toxic culture raise serious air safety concerns.

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