MoCA orders IndiGo to clear all pending refunds by Dec 7, warns of action

• MoCA directed IndiGo to clear all pending passenger refunds without delay.
• Refund process for cancelled/disrupted flights must be completed by Sunday, December 7, 8:00 PM.
• Airlines are prohibited from levying rescheduling charges for passengers affected by cancellations.
• IndiGo must set up dedicated support cells and deliver separated baggage within 48 hours.
• MoCA invoked regulatory powers to ensure fair airfares and prevent opportunistic pricing during disruptions.

Why It Matters: Passengers affected by IndiGo disruptions will get refunds, fair fares, and baggage delivery.