IndiGo Refunds Rs. 610 Cr Amid Flight Chaos; MoCA Warns of Action

• IndiGo has refunded Rs. 610 crore to passengers affected by flight cancellations.
• The Ministry of Civil Aviation (MoCA) issued a show-cause notice to IndiGo's CEO for failing to effectively handle the issue.
• IndiGo's CEO stated the network is 95% recovered, expecting normalcy between December 10-15.
• IndiGo announced automatic refunds for cancelled bookings and waived cancellation/rescheduling fees for travel between December 5-15.
• MoCA instructed IndiGo to complete all pending refunds by December 7, 8 PM, and warned of strict regulatory action for non-compliance.

Why It Matters: Government intervention secures passenger refunds and concessions from IndiGo.