IndiGo Chairman apologizes for meltdown, denies crisis was engineered

• IndiGo Chairman Vikram Singh Mehta publicly apologized for the airline's week-long operational meltdown, acknowledging widespread failures that stranded thousands of passengers.
• Mehta denied speculation that the crisis was engineered, stating IndiGo fully complied with pilot fatigue norms and did not compromise safety.
• He attributed the disruptions to a combination of internal and external factors, not deliberate actions, and admitted the company "erred."
• IndiGo's network has reportedly returned to steadiness, with over 1,900 daily flights, and the airline aims to rebuild trust through actions.

Why It Matters: A major airline's chairman publicly addresses crisis, emphasizing accountability and trust.