Ministry caps fares, forces Rs 610 crore refunds, and orders 48-hour baggage delivery as IndiGo ramps up flights toward near-normal levels.
india
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Moneycontrol07-12-2025, 17:57

IndiGo refunds ₹610 Cr; Govt caps fares, gives 48-hr baggage ultimatum

  • IndiGo processed Rs 610 crore in refunds following widespread flight disruptions.
  • The Civil Aviation Ministry imposed fare caps on affected routes to control surging ticket prices.
  • IndiGo was directed to complete refunds for disrupted flights by Sunday 8 pm and not levy rescheduling fees.
  • The ministry gave IndiGo a 48-hour deadline to trace and deliver all separated baggage.
  • IndiGo's flight operations are improving, with the ministry monitoring the situation via a 24x7 control room.

Why It Matters: Government intervention protects air passengers from airline disruptions and price gouging.

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