Civil Aviation Ministry orders IndiGo to refund passengers by 8 PM today

• Civil Aviation Ministry ordered IndiGo to refund money for canceled flights by 8 pm tonight.
• IndiGo must not levy rescheduling charges on passengers affected by cancellations.
• IndiGo directed to establish Passenger Assistance and Refund Facilitation Cells for grievance redressal.
• IndiGo must retrieve and deliver separated baggage within 48 hours to passengers' addresses.
• Ministry is closely monitoring the recovery process and ensuring passenger rights, especially for vulnerable groups.

Why It Matters: Your rights for refunds and assistance on canceled IndiGo flights are protected.